In general, orders are usually processed for shipping within 48 hours. In certain cases, especially peak seasons, it might require up to 72 hours.
Provided your order has not been shipped, we can help you modify, or cancel your order. If an order has already shipped, our normal exchange and return policies apply.
Unless there are specific instructions given during the purchase, customers have the option to refund within 14 days from the date of delivery. The items must be returned in new condition with tags attached. Sale items unless otherwise stated, are final sale.
Occasionally, there might be a delay in delivering an order. If you notice that your tracking number has not been updated or if your order has stalled, fill out the contact form provided below. Our team will help you investigate the issue.